Subprocessors Used by Helpstone

As part of our commitment to transparency and compliance with data privacy regulations, we maintain a list of third-party subprocessors that process customer data on our behalf. Below is the list of our current subprocessors, including the purpose of processing and the types of data involved.

CRM & Sales

• Salesforce – Customer Relationship Management (CRM), lead and client data storage
• LinkedIn Sales Navigator – Sales prospecting and lead enrichment
• Wix Forms – Lead capture on our website

Marketing & Analytics

• Salesforce – Email marketing and customer engagement
• Wix Analytics – Website visitor behavior tracking

Cloud Storage & Document Management

• Google Drive – Storage of client files, contracts, and shared documents
• FoxIt – E-signature tool for document signing and processing

Data Processing & Integration

• Azure – Cloud computing and data processing
• Salesforce Data Loader – Data imports and exports for Salesforce
• Workbench – Salesforce data management and processing
• SFDC File Exporter - Mass file and attachment export tool
• Gearset - Salesforce DevOps tool
• Cloud Tool Kit - Tools and Applications to streamline analysis and customization of Salesforce orgs

Billing & Payments

• QuickBooks – Invoicing, financial management, and payroll
• Bill.com – Client payment processing and vendor payments

Customer Support & Communication

• Salesforce – Customer support, case management, and account management
• Slack – Client communication and collaboration
• Fathom – AI-powered meeting note-taking and recording

HR & Payroll

• QuickBooks – Payroll processing
• Bill.com – Contractor and vendor payments

We periodically review and update this list as necessary. If you have any questions about our subprocessors or require additional information, please contact us at info@helpstone.io.